Salesforce Administration Training is a comprehensive course designed to provide learners with the skills and knowledge necessary to manage and configure Salesforce. The course is suitable for individuals who want to become Salesforce administrators or those who are responsible for managing Salesforce in their organizations. The training covers a wide range of topics, including Salesforce setup, customization, data management, security, and reporting. This article provides an in-depth overview of the Salesforce Administration Training course.

SALESFORCE ADMINISTRATION TRAINING COURSE OBJECTIVES

The Salesforce Administration Training course is designed to help learners achieve the following objectives:

1. Understand the basic concepts of Salesforce and how it works.
2. Learn how to set up Salesforce for an organization.
3. Customize Salesforce to meet specific business needs.
4. Manage data in Salesforce, including data imports, exports, and backups.
5. Secure Salesforce data using different security features.
6. Build and customize reports and dashboards in Salesforce.
7. Understand the basics of automation in Salesforce, including workflows and process builder.

Course Curriculum

The Salesforce Administration Training course is divided into several modules, each covering a specific aspect of Salesforce administration. The following is an overview of the modules covered in the course:

1. Introduction to Salesforce Administration: This module provides an introduction to Salesforce, including its architecture and data model. Learners will also learn about the different types of Salesforce licenses, editions, and user roles.
2. Setting up Salesforce: This module covers the basics of setting up Salesforce for an organization, including creating and managing user accounts, setting up profiles and permission sets, and configuring security settings.
3. Customizing Salesforce: This module covers the different customization options available in Salesforce, including custom objects, fields, and page layouts. Learners will also learn how to create custom tabs, buttons, and links, as well as how to use validation rules and formulas.
4. Data Management: This module covers the different data management options available in Salesforce, including data imports, exports, and backups. Learners will also learn how to use data loaders, as well as how to create and manage custom reports and dashboards.
5. Security: This module covers the different security features available in Salesforce, including role hierarchy, sharing rules, and field-level security. Learners will also learn how to manage user passwords and create custom login pages.
6. Automation: This module covers the basics of automation in Salesforce, including workflows, process builder, and approval processes. Learners will also learn how to use triggers and Apex code to automate business processes.
7. AppExchange and Integration: This module covers the different AppExchange apps and integrations available in Salesforce, including third-party apps and APIs. Learners will also learn how to use the Salesforce AppExchange to find and install new apps.

Course Delivery

The Salesforce Administration Training course is delivered through a combination of online lectures, video tutorials, and hands-on exercises. Learners will have access to a learning management system (LMS) where they can access course materials, complete quizzes, and interact with instructors and other learners.

The course is self-paced, which means learners can complete it at their own pace and schedule. Learners can access the course materials from anywhere, as long as they have an internet connection and a device such as a laptop or smartphone.

Course Prerequisites

The Salesforce Administration Training course is designed for individuals who have little or no experience with Salesforce. However, learners should have basic computer skills, including familiarity with web browsers and basic software applications.

In addition, learners should have access to a Salesforce account or a Salesforce Developer Edition account, which can be obtained for free from the Salesforce website.